Complaining about consumer goods and services

If your complaint is about:

  • scams involving consumer goods and services
  • pyramid marketing schemes not involving a financial product
  • consumer goods and credit, non-financial services, residential tenancy
  • prices, competition, unfair market practices, product safety, franchises or advertising
  • a business that is not a registered company (ie it does not have an ACN), for example, about unpaid debts

please contact the consumer affairs office in your state or territory:

ACT Office of Regulatory Services
www.ors.act.gov.au
Tel: (02) 6207 0400
NSW NSW Fair Trading
www.fairtrading.nsw.gov.au
Tel: (02) 9895 0111 or
13 32 20
NT Office of Consumer Affairs
www.consumeraffairs.nt.gov.au
Tel: (08) 8999 1999 or
1800 019 319
QLD Office of Fair Trading
www.fairtrading.qld.gov.au
Tel: 13 74 68
SA Consumer and Business Services
www.cbs.sa.gov.au
Tel: 131 882
TAS Consumer Affairs and Fair Trading
www.consumer.tas.gov.au
Tel: 1300 65 44 99
VIC Consumer Affairs Victoria
www.consumer.vic.gov.au
Tel: 1300 55 81 81
WA Department of Commerce - Consumer Protection
www.commerce.wa.gov.au/ConsumerProtection
Tel: 1300 30 40 54


Other complaints about companies or people

Complaining about ASIC's decisions or officers

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Last updated: 16/10/2014 12:26