Complaining about consumer goods and services

If your complaint is about:

  • scams involving consumer goods and services
  • pyramid marketing schemes not involving a financial product
  • consumer goods and credit, non-financial services, residential tenancy
  • prices, competition, unfair market practices, product safety, franchises or advertising
  • a business that is not a registered company (ie it does not have an ACN), for example, about unpaid debts

please contact the consumer affairs office in your state or territory:

ACT Access Canberra
www.accesscanberra.act.gov.au
Tel: 13 22 81
NSW NSW Fair Trading
www.fairtrading.nsw.gov.au
Tel: (02) 9895 0111 or
13 32 20
NT Office of Consumer Affairs
www.consumeraffairs.nt.gov.au
Tel: (08) 8999 1999 or
1800 019 319
QLD Office of Fair Trading
www.fairtrading.qld.gov.au
Tel: 13 74 68
SA Consumer and Business Services
www.cbs.sa.gov.au
Tel: 131 882
TAS Consumer Affairs and Fair Trading
www.consumer.tas.gov.au
Tel: 1300 65 44 99
VIC Consumer Affairs Victoria
www.consumer.vic.gov.au
Tel: 1300 55 81 81
WA Department of Commerce - Consumer Protection
www.commerce.wa.gov.au/ConsumerProtection
Tel: 1300 30 40 54


Other complaints about companies or people

Complaining about ASIC's decisions or officers

Information about whistleblowers

ASIC and whistleblowers

Asic Whistleblower Thmb

Warren Day, Senior Executive Leader, Assessment and Intelligence talks about ASIC's role in relation to whisteblowers.

Read the transcript


The Corporations Act and whistleblowers

Corp Whistleblower Thmb

How the Corporations Act recognises and protects whistleblowers.

Read the transcript


Fair Work Ombudsman

You can contact the Fair Work Ombudsman if you would like to report someone who isn't complying with workplace laws or you need help in resolving a workplace issue.

Last updated: 24/05/2016 08:51