Money I have borrowed (credit cards, loans, mortgages)

ASIC does not settle credit disputes or award compensation.

Please read the following information about resolving these disputes through the internal dispute resolution process and external dispute resolution schemes:

  • Disputes with financial services or credit providers (INFO 174)

Watch our YouTube video on Disputes with financial services or credit providers.

Or read the transcript.

  • External dispute resolution: What to do if you are unhappy with a scheme decision (INFO 176)

ASIC's consumer website, MoneySmart gives a step-by-step guide to resolving problems with providers of credit such as cards, home and personal loans and lines of credit.

Commercial loans: For information about disputes about commercial loans, please read:

  • Disputes about commercial loans (INFO 207)

If there is evidence that a credit provider has acted illegally we may consider taking action:


Where ASIC can help

Information about whistleblowers

ASIC and whistleblowers

Asic Whistleblower Thmb

Warren Day, Senior Executive Leader, Assessment and Intelligence talks about ASIC's role in relation to whisteblowers.

Read the transcript


The Corporations Act and whistleblowers

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How the Corporations Act recognises and protects whistleblowers.

Read the transcript


Fair Work Ombudsman

You can contact the Fair Work Ombudsman if you would like to report someone who isn't complying with workplace laws or you need help in resolving a workplace issue.


Last updated: 23/03/2016 03:04