How to complain

This page will help you find out who to contact for information or assistance, and whether you should lodge a complaint or report your concerns to ASIC.

Click on the category below that best suits the area or your complaint.

My complaint is about:

Supply of goods and services

Employment: wages and conditions

Competition and fair trading (e.g. prices, advertising, product safety)

Contact the

Australian Competition and Consumer Commission (ACCC) for complaints about:

prices
competition
pyramid selling
consumer guarantees
product safety
franchises
advertising
debt collection in relation to non-financial services (i.e. phone and utility bills or bills for professional or trades services).

You can also contact consumer affairs in your state or territory.

Scams

Superannuation and insurance

Money I have borrowed (credit cards, loans, mortgages)

Money I have invested (financial services and advice)

Insolvency practitioners (liquidators, administrators and receivers)

Sharemarket misconduct (insider trading etc.)

Running of companies

Business names

ASIC decisions or officers

ASIC online services

ASIC's call centre

ASIC Website: Printed 05/21/2013

Within:
For: