Media and information releases
06-215 ASIC launches service charter
Friday 30 June 2006
As part of its ongoing commitment to better and more transparent regulation, ASIC today launched a Service Charter outlining a range of standards and principles aimed at improving the standard of our service.
ASIC Chairman, Mr Jeffrey Lucy, said the Service Charter is part of our Better Regulation initiatives and is an important step in being more transparent and accessible to our stakeholders.
The Charter sets out what the many thousands of Australian companies, financial services businesses and professional service providers can expect from their dealings with ASIC. The Charter identifies how long it will take to process applications or requests. ASIC will report on its performance against key efficiency indicators in its annual report.
Mr Lucy said ASIC will continue to demonstrate its commitment to better regulation by delivering further key projects, such as:
- publishing information about how ASIC works, makes decisions and approaches its legislative functions; and
- reducing the number and types of documents it publishes into smaller and more readable sets.
‘We are looking at how we do things to find ways to do them better. The improvements outlined in Better Regulation will be an important part of our agenda for the coming 18 months and will assist us in our goal to be a strong, fair and progressive regulator,’ he said.
End of release
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