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ASIC Tier 2 Training & Assessment Package- Deposit Taking Products, General Insurance and Non-cash Payment Facilities
Course details last updated on the register on 29/08/2012
COURSE DETAILS
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Course Name
ASIC Tier 2 Training & Assessment Package- Deposit Taking Products, General Insurance and Non-cash Payment Facilities
Course Information
Participants who successfully complete assessments will be awarded a nationally recognised Statement of Attainment from Certificate III in Financial Services by Futurestaff. The two units contained within the Statement of Attainment are the ASIC compliant units:· - Establish client relationship and analyse need· - Develop present and negotiate client solutions. The cost and duration below refer to the Distance delivery program, there is also a 2 day workshop program, cost is $750.
Competencies Covered
FNSASIC301B FNSASIC302B
Award Given at Completion
Statement of Attainment
Specialist Knowledge
General Insurance, Deposit Products and Non-Cash Payments, Generic Knowledge, Skills
Tier
2
Where Course Delivered
Sydney, NSW regional, Melbourne, VIC regional, Hobart, TAS regional, Adelaide, SA regional, Perth, WA regional, Darwin, NT regional, Brisbane, QLD regional, ACT
Delivery Method
Self-paced, Face-to-face
Assessment Type
Work place observation, Class attendance, Self assessment, Other - Workplace-based Assessment activities, Short Answer Questions, 3rd Parties observation evidence portfolio, role-play and student reflection.
Start Date
1/11/2002
De-registration Date
24/8/2012
Reason for De-registration
Organisation has ceased trading
Re-registration Date
1/12/2011
Duration/Total Hours
100  
Approximate Cost
$400.00  
Pre95
No
This course is no longer being offered
COORDINATOR DETAILS
Name
Sandy McManus
Phone Number
1300 559 666 or (02) 8223 1300
Fax Number
(02) 9231 4124
Email Address
smcmanus@futurestaff.com.au
COVERAGE GRAPH
TOPICS COVERAGE
Overview Of the Financial Services Reform Act & The Economic Environment
Information, history and assessment in relation to the Financial Services Reform Act and content provides a broad understanding of the economic environment in relation to the products and markets in which financial services organisations operate. Assessments placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Financial Markets
Broad understanding of the operation of the financial markets in relation to the products and markets in which financial services markets operate. The section explains the roles played by intermediaries and issuers. This section also outlines the structure and inter-relationships within the financial markets and shows how various industry sectors interrelate. The section also helps students understand the main players in the financial services sector and their regulators and how they interact together. Assessments placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Financial Products
This section is designed to give the student an overview of some of the financial products offered by financial service organisations. The content in this section assists students to understand why organisations offer different types of products. Concepts of a financial product, classes and components of financial products and financial risk products are outlined. Different classes and sub-classes of investments and how to assess any correlations between asset classes is covered. The ability to identify similarities and differences between products and risk factors for each product is assessed in this section. This section also has the content and assessment activities to enable the student to demonstrate a broad understanding of general insurance products eg. Types of insurance products, conditions, exclusions. It is designed that they will be able to explain: standard cover and deviations; policy wording and the difference between competitors for the same product feature; taxation and GST issues; the process for making an insurance claim; premium rating and risk selection factors; reporting; underwriting. Assessment tasks are placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Taxation Issue
Broad understanding of the taxation issues in relation to the products and markets in financial service organisations operate. Explanation of the range of taxation issues that relate to deposit taking and how the taking of deposits can give rise to the obligation to State, Territory and Commonwealth taxes. That the obligation to pay tax can fall on the depositor or the deposit taker. This section examines the broad areas of State, Territory and Commonwealth taxes that impact on deposit taking. The obligation for the treatment of tax file numbers by individuals and deposit taking organisation is explored and assessment tasks are placed periodically throughout the section to confirm required competence and sufficient depth of understanding

Disclosure and Compliance
The role of the representative in disclosure and compliance by the financial services organisation. Explanation as to how the relevant industry codes of practice, laws and legislation impact on the representative's role and responsibilities. The impact of legal principles on the representative's work and the explanation of the relationship between ethics and regulatory requirements. This section also explains the relationship between ethics and regulatory requirements and makes the student explore the complaint resolution procedure that must be followed by financial services organisations. The principles and requirements of product disclosure statements, financial services guides and statements of advice, EFT code are also covered and assessment tasks are placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Communication Skills
This section covers the knowledge and skills component of customer service principles and identifying customer's needs. It has training content for development, recognition or enhancement of active listening and questioning skills to enable the student establish a relationship with a client, identify and analyse the client objectives, needs, financial situation and risk profile. The section also covers referrals and sales systems Assessment tasks are placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Promoting Sales of Products and Services and Referring Customers
This section ensures that the student acquires the required knowledge of the products and services of their organisation in order to identify customer's needs and to be able to match these needs to the appropriate products and service. Features and benefits identification is explained and an overview of financial planning services and referral. Understanding of the sales process and an understanding of the limitations placed on the advice a representative is authorised to provide and the necessity of referral to a suitably authorised representative when required. Assessment tasks are placed periodically throughout the section to confirm required competence and sufficient depth of understanding.

Know Your Products
This section contains the assessment portfolio and formally assesses against the skills requirements set out in Table B: of the Regulatory Guide 146: Licensing: Training of financial product advisors. The assessment is in the form of workplace-based assessment activities, short answer questions (eg. product analysis, written examples of client interaction and disclosure dialogue), 3rd party observation and role-play assessment or evidence portfolio

PROVIDER DETAILS
Provider
FutureStaff Pty Limited
Contact
CEO, Sandy McManus
Phone Number
1300 559 666 or (02) 8223 1300
Fax Number
(02) 9231 4124
Email Address
smcmanus@futurestaff.com.au
URL
www.futurestaff.com.au



Important Notice
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Created by the Australian Securities and Investments Commission. http://www.asic.gov.au
Copyright © 2007 Australian Securities and Investments Commission.


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