Course Name |  | ASIC Tier 2 Training & Assessment Package- Deposit Taking Products, General Insurance and Non-cash Payment Facilities |
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Course Information | | Participants who successfully complete assessments will be awarded a nationally recognised Statement of Attainment from Certificate III in Financial Services by Futurestaff. The two units contained within the Statement of Attainment are the ASIC compliant units:·
- Establish client relationship and analyse need·
- Develop present and negotiate client solutions. The cost and duration below refer to the Distance delivery program, there is also a 2 day workshop program, cost is $750. |
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Competencies Covered | | FNSASIC301B
FNSASIC302B |
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Award Given at Completion | | Statement of Attainment |
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Specialist Knowledge | | General Insurance, Deposit Products and Non-Cash Payments, Generic Knowledge, Skills |
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Tier | | 2 |
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Where Course Delivered | | Sydney, NSW regional, Melbourne, VIC regional, Hobart, TAS regional, Adelaide, SA regional, Perth, WA regional, Darwin, NT regional, Brisbane, QLD regional, ACT |
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Delivery Method | | Self-paced, Face-to-face |
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Assessment Type | | Work place observation, Class attendance, Self assessment, Other - Workplace-based Assessment activities, Short Answer Questions, 3rd Parties observation evidence portfolio, role-play and student reflection. |
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Start Date | | 1/11/2002 |
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De-registration Date | | 24/8/2012 |
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Reason for De-registration | | Organisation has ceased trading |
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Re-registration Date | | 1/12/2011 |
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Duration/Total Hours | | 100 |
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Approximate Cost | | $400.00 |
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Pre95 | | No |
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This course is no longer being offered |
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| COORDINATOR DETAILS | | |
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Name | | Sandy McManus |
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Phone Number | | 1300 559 666 or (02) 8223 1300 |
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Fax Number | | (02) 9231 4124 |
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Email Address | | smcmanus@futurestaff.com.au |
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| COVERAGE GRAPH | | |
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| TOPICS COVERAGE | | |
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Overview Of the Financial Services Reform Act & The Economic Environment
Information, history and assessment in relation to the Financial Services Reform Act and content provides a
broad understanding of the economic environment in relation to the products and markets in which financial
services organisations operate. Assessments placed periodically throughout the section to confirm required
competence and sufficient depth of understanding.
Financial Markets
Broad understanding of the operation of the financial markets in relation to the products and markets in which
financial services markets operate. The section explains the roles played by intermediaries and issuers. This
section also outlines the structure and inter-relationships within the financial markets and shows how various
industry sectors interrelate.
The section also helps students understand the main players in the financial services sector and their
regulators and how they interact together. Assessments placed periodically throughout the section to confirm
required competence and sufficient depth of understanding.
Financial Products
This section is designed to give the student an overview of some of the financial products offered by financial
service organisations. The content in this section assists students to understand why organisations offer
different types of products.
Concepts of a financial product, classes and components of financial products and financial risk products are
outlined. Different classes and sub-classes of investments and how to assess any correlations between asset
classes is covered. The ability to identify similarities and differences between products and risk factors for
each product is assessed in this section.
This section also has the content and assessment activities to enable the student to demonstrate a broad
understanding of general insurance products eg. Types of insurance products, conditions, exclusions. It is
designed that they will be able to explain: standard cover and deviations; policy wording and the difference
between competitors for the same product feature; taxation and GST issues; the process for making an
insurance claim; premium rating and risk selection factors; reporting; underwriting. Assessment tasks are
placed periodically throughout the section to confirm required competence and sufficient depth of
understanding.
Taxation Issue
Broad understanding of the taxation issues in relation to the products and markets in financial service
organisations operate. Explanation of the range of taxation issues that relate to deposit taking and how the
taking of deposits can give rise to the obligation to State, Territory and Commonwealth taxes. That the
obligation to pay tax can fall on the depositor or the deposit taker.
This section examines the broad areas of State, Territory and Commonwealth taxes that impact on deposit
taking. The obligation for the treatment of tax file numbers by individuals and deposit taking organisation is
explored and assessment tasks are placed periodically throughout the section to confirm required competence
and sufficient depth of understanding
Disclosure and Compliance
The role of the representative in disclosure and compliance by the financial services organisation. Explanation
as to how the relevant industry codes of practice, laws and legislation impact on the representative's role and
responsibilities. The impact of legal principles on the representative's work and the explanation of the
relationship between ethics and regulatory requirements.
This section also explains the relationship between ethics and regulatory requirements and makes the student
explore the complaint resolution procedure that must be followed by financial services organisations. The
principles and requirements of product disclosure statements, financial services guides and statements of
advice, EFT code are also covered and assessment tasks are placed periodically throughout the section to
confirm required competence and sufficient depth of understanding.
Communication Skills
This section covers the knowledge and skills component of customer service principles and identifying
customer's needs. It has training content for development, recognition or enhancement of active listening and
questioning skills to enable the student establish a relationship with a client, identify and analyse the client
objectives, needs, financial situation and risk profile. The section also covers referrals and sales systems
Assessment tasks are placed periodically throughout the section to confirm required competence and sufficient
depth of understanding.
Promoting Sales of Products and Services and Referring Customers
This section ensures that the student acquires the required knowledge of the products and services of their
organisation in order to identify customer's needs and to be able to match these needs to the appropriate
products and service. Features and benefits identification is explained and an overview of financial planning
services and referral. Understanding of the sales process and an understanding of the limitations placed on the
advice a representative is authorised to provide and the necessity of referral to a suitably authorised
representative when required.
Assessment tasks are placed periodically throughout the section to confirm required competence and sufficient
depth of understanding.
Know Your Products
This section contains the assessment portfolio and formally assesses against the skills requirements set out in Table B: of the Regulatory Guide 146: Licensing: Training of financial product advisors. The assessment is in the form of workplace-based assessment activities, short answer questions (eg. product analysis, written examples of client interaction and disclosure dialogue), 3rd party observation and role-play assessment or evidence portfolio
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| PROVIDER DETAILS | | |
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Provider | | FutureStaff Pty Limited |
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Contact | | CEO, Sandy McManus |
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Phone Number | | 1300 559 666 or (02) 8223 1300 |
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Fax Number | | (02) 9231 4124 |
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Email Address | | smcmanus@futurestaff.com.au |
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URL | | www.futurestaff.com.au |
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