We do not have the power to waive annual review fees, document lodgement fees, or other fees levied by the Australian Government. In some cases, we can waive late fees.
We will only consider waiving a late fee when there were issues beyond the control of all representatives of the company.
Some examples include:
- delay caused by issues with ASIC (e.g. processing delay)
- court caused delay (e.g. a court did not issue a signed copy of an order in time)
- records needed to lodge were damaged by fire, flood, or other disaster or
- a natural disaster prevented you from accessing records in your home or business.
We will not waive a late fee if:
- the company's representatives failed to lodge on time
- you did not receive the annual statement notice or
- the company does not have enough funds to pay the fee.
It is the responsibility of company officeholders to understand and meet their obligations under the law.
Step 1 – Make sure it's a waivable fee
We can only waive late fees for companies. We cannot waive annual review fees or document lodgement fees.
Step 2 – Make sure all other fees are paid
You must pay any annual review fees or lodgement fees that are due before you apply. We may charge you additional late fees if your annual review fee is not paid.
Step 3 – Apply for a fee waiver and include all relevant details
You can complete a fee waiver application online.
Make sure you include all relevant information and supporting evidence as we need to consider all facts and circumstances of your individual case (e.g. a fire prevented you from accessing your records in time). You must prove that the late fees were beyond the control of all the companies' officeholders.
Step 4 – You'll receive a response once a decision has been made
We'll respond to you in writing to your company's contact address and let you know if your waiver request has been approved or rejected. It can take up to 28 days to process your fee waiver request.