CP 112 Dispute resolution requirements for consumer credit and margin lending

Released 27 July 2009. Comments closed 11 September 2009.

This consultation paper sets out ASIC’s proposals on administering the new dispute resolution requirements for credit licensees and representatives, margin lenders and those who give advice on margin loans.

We seek the views of potential credit licensees and representatives, margin lenders and their advisers, consumers, insurers, ASIC-approved external dispute resolution (EDR) schemes and other interested parties on our proposals.

Download CP 112 (PDF 509 KB) | Read the advisory

Class Order [CO 10/249] | Class Order [CO 10/250]

Read the report on submissions | Read RG 139 | Read RG 165

Submissions	Date
Australian Bankers' Association	18 September 2009
Australian Collectors & Debt Buyers Association	9 September 2009
Australian Finance Conference	2 September 2009
Australian Finance Group	16 September 2009
Australian Financial Counselling & Credit Reform Association Incorporated	16 September 2009
Australian Institute of Credit Management	11 September 2009
Australiasian Compliance Institute	10 September 2009
Bank of Queensland	14 September 2009
Challenger Financial Services Group	11 September 2009
Consumer Action Law Centre (joint submission)	15 September 2009
Consumer Credit Legal Centre NSW	18 September 2009
Consumer Credit Legal Service [WA] Inc	9 September 2009
Credit Ombudsman Service Ltd	12 September 2009
Dun & Bradstreet (Australia) Pty Ltd	10 September 2009
Financial & Consumer Rights Council Inc	11 September 2009
Financial Ombudsman Service Ltd	11 September 2009
Financial Planning Association of Australia	28 August 2009
GE Capital Australia & New Zealand	16 September 2009
Insurance Council of Australia	11 September 2009
Legal Aid ACT	15 September 2009
Min-It Sorftware / Financiers Association of Australia	11 September 2009
Mortgage & Finance Association of Australia	9 September 2009