ASIC Connect – Searching history of extracts recently purchased

Customers who wish to search their history of extracts recently purchased should contact ASIC's Customer Contact Centre on 1300 300 630 within Australia or +61 3 5177 3988 if calling from overseas and one of our staff will be happy to assist you.

On 9 November 2017 ASIC disabled its online ASIC Connect 'search retrieval' service, after being alerted to a potential privacy issue with this service.

The issue is that a person, through using another person's email address, is able to view the history of the searches and extracts recently purchased by the other person.

ASIC is reviewing this incident to identify any affected persons.  To the extent ASIC is able to identify affected persons ASIC will contact those persons.  The Office of the Australian Information Commissioner has been made aware of this issue.

Crucially, no-one's personal details could have been revealed, such as credit card information nor has there been a breach of ASIC's internal data.

ASIC's main search function for people looking up companies and other registers is unaffected.

To contact ASIC about this issue, please send an email to


What is an ASIC key?

Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity and protects your business information by making sure only you and those you have authorised can access it.

Learn more about ASIC keys

What is an AUSkey?

AUSkey is a single key to access government online services. In the future, you may no longer need different user IDs and passwords as AUSkey becomes accepted by more government agencies for their online services.

Learn more about AUSkeys

What is a corporate key?

A corporate key is an 8-digit number uniquely associated with a company’s ACN. Your company needs only one corporate key.

Learn more about corporate keys

What is an invitation key?

An invitation key is a unique key to register for, or connect to an entity in, the ASIC Regulatory Portal.

Learn more about invitation keys 

What is an industry funding security key?

Your industry funding security key is a unique number used to launch an online transaction in the ASIC Regulatory Portal that will enable us to calculate your final industry funding invoice. You will be prompted to submit business activity metric information on the operation of your business in the previous financial year.

Learn more about industry funding security keys

Last updated: 30/05/2019 03:00