CP 247 Client review and remediation programs and update to record-keeping requirements
Released 16 December 2015. Comments due 26 February 2016.
This consultation paper sets out ASIC’s proposed guidance on review and remediation programs conducted by Australian financial services (AFS) licensees who provide personal advice to retail clients.
It also sets out our proposed amendments to the AFS licensee record-keeping requirements when providing personal advice to retail clients.
We are seeking feedback on our proposals from AFS licensees and their representatives, external dispute resolution (EDR) schemes and consumers.