ASIC key

The ASIC key is used for business names, self-managed superannuation fund (SMSF) auditors and Australian financial services (AFS) licensees. Below you can find guidance on what an ASIC key is, how to use it and how to request one if you have lost it.

If you want to update your company details or log in with your corporate key, you need to use your corporate key.

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What is the ASIC key?

Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity. It protects your information and makes sure that only authorised people can change it.

Each business name will have its own unique ASIC key.

You'll need your ASIC key to link your business name to your ASIC Connect account so you can update your business name details or cancel your business name.

The key is sent to you when you register a new business name or renew your existing registration.

Request an ASIC key

You can request an ASIC key by using our online service, ASIC Connect.

Request an ASIC key using ASIC Connect

GUIDE: Request an ASIC key

See the steps you need to follow for requesting an ASIC key in your ASIC Connect account.

Step

Title

Description

1

Go to ASIC Connect and log in to your account

Don't have an account?
Get one now

When you log in for the first time, you will be prompted to add any existing business names to your account.

2

Select the Link a business/Request ASIC key option from the Do it now menu on the right-hand side of the screen

This will start the ASIC key request transaction.

3

Answer No to the first question, select your business type, enter your entity name and select Search name

This will display all business names with a similar name and the suburb, state and postcode of their service address.

4

Select the radio button to the left of your chosen business name and select Request an ASIC key

This will send the ASIC key request.

5

Confirmation

This will confirm your transaction has been submitted with ASIC.

Your ASIC key will then be sent to your business email address (within 24 hours).

The email will be sent from ASIC.transactions.no-reply@asic.gov.au.

To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.

Request an ASIC key for a new address

If you need your ASIC key but your current address is incorrect, you can ask for it to be sent to a new address.

GUIDE: Request an ASIC key for a new address

See the steps you need to follow for requesting an ASIC key for a new address.

Step Title Description
1 Send us a request using our online enquiry service Classify your request by answering the following questions:
  • My question is about a: Business name
  • I would like to know how to: Online user help
2 Enter your request details Tell us you are the business name holder and you would like the ASIC key sent to an new address.

Your request will also need to include the:

  • business name
  • business name holder details
  • email address you want the ASIC key sent to.

Your ASIC key will then be sent to the nominated email address within a few days.

The email will be sent from connect@asic.gov.au.

To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.

Authority to request an ASIC key

In order to request a new ASIC key be sent to a nominated address - you will need to provide evidence that you are the business name holder.

Below is a list of examples: 

If entity that holds the business name or SMSF auditor registration is...

The ASIC key must be requested by...

Information you need to provide

an individual

the registration holder

Full name and date of birth

a company

  • a director or secretary of the company, or

  • the registered agent of the company (if one is appointed)

Directors or secretaries:

Full name and date of birth

Registered agents (if appointed):

Agent number and name

a partnership / joint venture partnership

a partner

If the partner is an individual: Full name and date of birth

If the partner is a company or other entity:

Full name and date of birth of an officeholder of the company or entity

a trust an authorised representative

Full name, date of birth and date of appointment as an authorised representative

Link your ASIC key to your ASIC Connect account

Before you can update your business name details, you need to make sure your business name is linked to your account.

GUIDE: Link a business to your ASIC Connect account

If your business name appears under the 'Lodgements and notifications' tab in ASIC Connect, then it's already linked.

Otherwise, you'll need to use your ASIC key to the link the business name.

Go to our guide How to link a business to your ASIC Connect account.

Third party requests for an ASIC key

If you're acting on behalf of the business name holder (for example, you are their accountant or agent), you can ask for the ASIC key to be sent to you directly.

GUIDE: Third party requests for an ASIC key

Here are the steps to follow for third party requests for an ASIC key.

Step

Title

Description

1

Send us a request using our online enquiry service

Classify your request by answering the following questions:

  • My question is about a: Business name

  • I would like to know how to: Online user help

2

Enter your request details

Tell us that you are authorised to act on behalf of a business name holder and you would like the ASIC key.

Your request will also need to include:

  • business name(s) you need an ASIC key for

  • business name holder(s) that has authorised you to act on their behalf

  • email address you want the ASIC key sent to

3

Attach a scanned copy of your written authorisation to your enquiry

The written authorisation must:

  • state that you request the ASIC key for the business name
  • state that the business name holder has authorised you to receive the ASIC key on their behalf

  • be signed by the business name holder

  • include the name and email address of the person authorised to receive the ASIC key

Your ASIC key will then be sent to your nominated email address within a few days.

The email will be sent from customer.support@asic.gov.au

To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.

What if I haven't received the ASIC key?

If you request your ASIC key online, we'll usually send it by email within a few minutes of your request. If it's being sent by post, it may take a few days.

If you haven't received it after a week and you urgently need the key, you can contact us to get it delivered.

GUIDE: What if I haven't received the ASIC key?

If you have not received an email, here are the steps to you should take.

Step

Title

Description

1

Check your spam email folder, to make sure the email wasn’t caught by your spam filter

The email containing your ASIC key is sent from

ASIC.transactions.no-reply@asic.gov.au

(for ASIC Connect requests) or connect@asic.gov.au (for all other requests).

2

Send us a request using our online enquiry service

If your enquiry is urgent, you can call us on 1300 300 630

Classify your request by answering the following questions:

  • My question is about a: Business name

  • I would like to know how to: Online user help

3

Enter your request details

Tell us that have not received your ASIC key, you have checked your spam folder and would like the email re-sent.

Your enquiry should include:

  • your business name

  • the date and time of the request

  • the address the ASIC key was sent to.

We will then investigate and re-send the ASIC key.

Related links

What is an ASIC key?

Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity and protects your business information by making sure only you and those you have authorised can access it.

Learn more about ASIC keys

What is a corporate key?

A corporate key is an 8-digit number uniquely associated with a company’s ACN. Your company needs only one corporate key.

Learn more about corporate keys

What is an invitation key?

An invitation key is a unique key to register for, or connect to an entity in, the ASIC Regulatory Portal.

Learn more about invitation keys 

What is an industry funding security key?

Your industry funding security key is a unique number used to launch an online transaction in the ASIC Regulatory Portal that will enable us to calculate your final industry funding invoice. You will be prompted to submit business activity metric information on the operation of your business in the previous financial year.

Learn more about industry funding security keys

Last updated: 08/02/2024 01:13