Contact us

Submit an online enquiry

Use our online enquiry form for general enquiries.

Online enquiry form

We aim to respond as soon as possible and no later than 5 business days.

Call us

How to call us

1300 300 630 (within Australia)

+ 61 3 5177 5407 (outside Australia)

We are open Monday to Friday, 8.30 am to 5 pm in each state and territory.

We are closed on national public holidays. Services are limited on other public holidays.

There is a different phone number for complaints. See Complaints about ASIC.

Make a complaint about ASIC

ASIC values your right to complain. We treat all complaints seriously and try to deal with them quickly.

To find out how to complain, see Complaints about ASIC.

Complain about a fee

We cannot waive annual review fees, document lodgement fees and most other fees levied under the law.

Late fees

You can apply online for a late fee waiver (cancellation) from ASIC, but only in specific situations. We cannot waive a fee over the phone.

Find out more: Ask ASIC to review a late fee

If we decide not to waive your late fee, you can ask us to review our decision.

Find out more: Complaints about a fee waiver decision

Complain about a director ID application

To complain about a director ID application, contact Australian Business Registry Services (ABRS).

Report a technical or accessibility issue

Technical issue

If you notice a technical issue with our website or portals, you can report technical difficulties to ASIC.

Accessibility issue

If you use assistive technologies and want to tell us about accessibility issues with our website or portals, please provide feedback about accessibility.

We also welcome suggestions for how we can improve the accessibility of our website and portals.

Report misconduct

ASIC regulates companies, financial markets, credit and financial services in Australia. We welcome reports and tip-offs about companies or individuals that have not complied with the laws we administer.

To help you decide whether to lodge a report of misconduct with ASIC, see Reporting misconduct to ASIC.

Report a scam

Report all scams, including investment scams, to Scamwatch.

If you have received a suspicious email claiming to be from ASIC, you can notify us of a potential scam email impersonating ASIC.

If you think you’ve been scammed, go to the Moneysmart website and find out what to do if you've been scammed.

Media enquiries (Journalists only)

ASIC media

For enquiries, or to request comments or interviews, contact the ASIC Media Unit.

For the latest news or to sign up for alerts, visit the ASIC Newsroom.

Moneysmart media

Go to Moneysmart's media centre.

Parliamentarian enquiries

Our Government Relations team can help with a range of enquiries. See Information for MPs and senators.

Translating and Interpreting Service (TIS National)

If you speak a language other than English and need an interpreter:

• Call TIS National on 131 450.
• Give them ASIC's phone number: 1300 300 630. They will call ASIC for you.

Find out more: TIS National website.

Note: All documents lodged with ASIC must be in English. For more information, see Translation of documents.

National Relay Service

If you are deaf, or find it hard to hear or speak to people on the phone, you can contact us using the National Relay Service (NRS).

• Check the NRS call numbers and links and choose your preferred way to contact them.
• When you contact the NRS, give them ASIC's phone number: 1300 300 630. They will then contact us.

Find out more: About the National Relay Service.