Money I have invested (financial services and advice)

ASIC does not settle disputes about financial services or advice.

Please read the following information about resolving these disputes through the internal dispute resolution process and external dispute resolution schemes:

  • Disputes with financial firms (INFO 174)
  • What to do if you are dissatisfied with a decision by the Australian Financial Complaints Authority (INFO 176)

Frozen funds: Please read the following information about frozen funds:

  • Your investments: Frozen funds and hardship payments (INFO 159)

Watch our Youtube video on Your investments: Frozen funds and hardship payments.

Or read the transcript.

Financial advisers register: If you are concerned about the information on the financial adviser register, please read:

  • Disputes about the financial advisers register (INFO 202)

ASIC's consumer website, MoneySmart gives a step-by-step guide to resolving problems with financial services or advice such as managed investments, superannuation, insurance.

If there is evidence that a financial services provider has acted illegally we may consider taking action:


Where ASIC can help

Whistleblowing

New regime for corporate whistleblower protections commences

From 1 July, whistleblowers who report misconduct about companies and company officers can access stronger rights and protections. 19-164MR. 1 July 2019

Whistleblower protections for not-for-profit organisations, 29 May 2019

ASIC welcomes new whistleblowing laws

Media Release 19-038MR. 21 February 2019

Whistleblowing - new rules, new policies, new vision

A speech by ASIC Commissioner John Price, 16 November 2018


Whistleblowers and the Corporations Act

Asic Whistleblower Thmb

ASIC Executive Director Warren Day talks about whistleblowers and the important role they play in identifying and calling out misconduct and harm to consumers and the community.

Read the transcript


Fair Work Ombudsman

You can contact the Fair Work Ombudsman if you would like to report someone who isn't complying with workplace laws or you need help in resolving a workplace issue.


Last updated: 01/11/2018 12:16