ASIC portal keys

Key points:

After signing up for an ASIC portal account, you will need a portal key.
A key is a unique number we use to link your account to a business name, a company or other type of organisation, or a licence or registration.
Keys help protect your information. They ensure that only authorised people can access and change details.
We send some keys by email or post when you create an account.
For other keys, you can apply online or get it by invitation.

About the keys

To interact with us, you may need:

ASIC key for business names and Australian financial services (AFS) licensees.
Corporate key for companies to maintain registration details, lodge documents and receive annual statements online.
Industry funding security key to meet industry funding obligations.
Invitation key to connect to an entity on the ASIC Regulatory Portal.

Below, we explain what each key is, how to get or replace one and how to use it.

ASIC key

The ASIC key is a unique, 10-digit number that we use to identify:

business names
AFS licensees.

How to get an ASIC key

If you do not have an ASIC key, you can ask us to issue one. You need an ASIC Connect account to do this. This is the only way for AFS licensees to get an ASIC key.

If you have an ASIC key for a business name, you can also find it on correspondence from us. We include the ASIC key when we:

confirm that a business name has been registered
send a renewal notice.

If you need a replacement ASIC key

If you have lost your ASIC key, you can ask us to issue a new one using the same steps. Any existing keys will be cancelled as soon as a new one is issued. This helps to keep your details secure.

User guide including screenshots

For more detailed information and screenshots, see our user guide:

How to request an ASIC key (PDF 388 KB)

What you can do with an ASIC key

You need an ASIC key to link a business name or AFS licence to an account on ASIC Connect.

To update company details, use the corporate key instead.

Business name holders

A business name holder can authorise another person to lodge business name transactions with ASIC on their behalf. By using the ASIC key to connect to the business name, this person can become an authorised lodger.

AFS licensees

An AFS licensee can request an ASIC key for their AFS licence on ASIC Connect. This allows the AFS licensee to:

link the licence to their own ASIC Connect account
appoint or update an authorised representative or financial adviser.

For other online tasks, AFS licensees need AFS licensee portal access.

Request an ASIC key for a new email address

Background information

If you need your ASIC key but your current email address is incorrect, you can ask for it to be sent to a new email address.

To get the ASIC key, you must provide evidence of your link to the related licence or business name.

For example, if the ASIC key is for a business name, you will need evidence that:

you are the business name holder, or
you are a partner, company officeholder, registered agent or authorised representative of the relevant entity if the business name is held by a company, partnership or trust.

Use the online enquiry form

To request an ASIC key be sent to a new email address, go to the online enquiry form.

From the dropdown box, ‘My question is about a’, select:

Business name, or
Financial services licence.

From the dropdown box, ‘I would like to know how to’, select ‘Online user help’.

Select submit.

Enter your request

Use the box labelled ‘My question is’ to enter your request.

Tell us the new email address you want the ASIC key sent to and:

the relevant business name or AFS licence number
your full name and date of birth, to help us confirm your identity and authorise your request
your agent number, if you are a registered agent
the date you were appointed, if you are an authorised representative.

Add us to your safe senders list

We will send the ASIC key to the new email address within a few days if we are satisfied that you are authorised to receive the ASIC key.

Our email will come from connect@asic.gov.au.

Add this address to your safe senders list, to make sure our email does not go to junk mail.

Use the ASIC key to link a business name to your ASIC Connect account

Background information

If you can see your business name under the ‘Lodgements & Notifications’ tab in ASIC Connect, it’s already linked.

Otherwise, use the ASIC key to link the business name to your account.

You will also need to provide:

your date of birth
your role in the business name registration.

User guide including screenshots

For more detailed information and screenshots, see our user guide:

How to link a business to your ASIC Connect account (PDF 298 KB)

Corporate key

A corporate key is a unique, 8-digit number issued by ASIC to a company. Each company has only one corporate key.

A company can use its corporate key to manage who can access its information and perform tasks in ASIC’s online systems. This includes:

The corporate key helps keep company information secure.

How to get a corporate key

We send out a company’s corporate key:

to its registered office address when it is first registered
each year, on the company annual statement.

If you need a replacement corporate key

If you cannot find your corporate key or need to cancel it for security reasons, you can apply for a replacement.

To request a new corporate key, you must be a:

Apply online for a replacement corporate key

The replacement corporate key will be sent by mail to the company’s registered office address.

Any existing corporate keys will be cancelled as soon as a new one is issued. This helps to keep your company details secure.

What you can do with a corporate key

On the company officeholder portal and registered agent portal, the corporate key allows you to connect to a company. You can then do things like:

view company details
change company details
lodge documents.

You only need to provide the corporate key once. After that, the company is permanently linked to your account.

You may also need to provide the corporate key when filling in paper forms.

Learn more about what you can do with company officeholder portal access.

Learn more about what you can do with registered agent portal access.

Request a corporate key for a different address

Background information

If your registered office address is out of date and you cannot log in to change it, you can ask for the corporate key to be sent to a different address.

Use the online enquiry form

To request the corporate key be sent to a new address, go to the online enquiry form.

From the dropdown box, ‘My question is about a’, select, ‘Company’.

From the dropdown box, ‘I would like to know how to’, select ‘Online user help’.

Select submit.

Enter your request

Use the box labelled ‘My question is’ to tell us where you want us to send the corporate key. It must be an address we have on record for the company. We will post the corporate key to that address.

If all of the company’s addresses are out of date, you must include the following in your enquiry:

the company’s name and Australian Company Number (ACN)
your full name, date of birth and place of birth
your role within the company (for example, director, secretary)
the company’s current registered office address.

We will contact you to explain how you can get a new corporate key.

How to cancel a corporate key

You may wish to cancel your current corporate key to prevent unauthorised people changing company details. To cancel your corporate key, request a new corporate key online. This makes any previous corporate keys invalid.

If you want to remove a registered agent’s access to a company, you can lodge a Form 362. You must include the corporate key in the space provided. If the corporate key is incorrect, we cannot process your form.

Form 362 Notification by a company to nominate or cease a registered agent or contact address

There are other situations where your corporate key may be cancelled – for example, if a registered agent lodges a Form 361 to stop acting for the company.

After we have processed the form, we will send out a new corporate key.

Industry funding security key

The industry funding security key is a unique 7-digit number we issue to organisations we regulate that need to submit business activity metrics via the ASIC Regulatory Portal. The key allows you to connect to your entity in the Regulatory Portal.

Learn what you must do each year to complete your annual industry funding return.

Learn how to use the Regulatory Portal.

How to get an industry funding security key

In July each year, we issue industry funding security keys to organisations that have not registered for the Regulatory Portal. The key is sent to the address registered with ASIC with instructions on how to submit your business activity metrics.

How to use an industry funding security key

You can use the industry funding security key to connect to an entity when you sign up for the Regulatory Portal.

If you have lost the industry funding security key

In most cases, if you have a corporate key or ASIC key, you can still connect to the entity in the Regulatory Portal and submit business activity metrics.

If you need a new industry funding security key, you will need to contact us.

Invitation key

An invitation key is a unique key that you use to connect to an entity on the ASIC Regulatory Portal.

How to get an invitation key

In the Regulatory Portal, users with senior administrator or administrator access for an entity can invite other users to connect to that entity.

When an administrator invites a user to connect to an entity, the user receives an email that includes an invitation key.

If you are expecting an invitation key but have not received it, check your email trash or junk folder. If you’re still unable to find the email, contact the person who invited you and ask for a new invitation key.

How to use an invitation key

Learn how to sign up for the Regulatory Portal and use an invitation key to connect to an entity.

Your invitation key will expire after 48 hours. To get a new invitation key, contact the person who invited you.

If you’re having trouble using an invitation key

For help using an invitation key, visit our Regulatory Portal FAQs page. Here you’ll find FAQs, user guides and videos to guide you.