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CP 172 Review of EDR jurisdiction over complaints when members commence debt recovery legal proceedings

consultation paper – 172

Released 2 December. Comments closed 27 February 2012. Draft RG included in CP.

This consultation paper explains the background and scope of ASIC’s review of external dispute resolution (EDR) scheme jurisdiction over complaints when members commence debt recovery legal proceedings.

The purpose of this paper is to seek the views of consumers, consumer representatives, industry, ASIC-approved EDR schemes and other interested stakeholders so that we may assess this EDR scheme jurisdiction and determine whether any refinements to the requirements in Regulatory Guide 139 Approval and oversight of external dispute resolution schemes (RG 139) are necessary.

Download the paper (PDF 281 KB) | Read the advisory | View current RG 139

  Submission from Date received
1 Angas Securities
2 February 2012
2 GE Capital
10 February 2012
3 Fox Symes Home Loans Group
20 February 2012
4 Australian Collectors & Debt Buyers Association
23 February 2012
5 Confidential
23 February 2012
6 Confidential
23 February 2012
7 Credit Ombudsman Service Limited
27 February 2012
8 Bransgroves Lawyers
27 February 2012
9 Australian Securities Limited
27 February 2012
10 Banksia Mortgages Limited
27 February 2012
11 Consumer Credit Legal Service (WA) Inc
27 February 2012
12 Credit Corp Group
27 February 2012
13 Ezy Mortgage
27 February 2012
14 Mortgage & Finance Association of Australia
27 February 2012
15 Southern Finance Ltd
27 February 2012
16 Provic
27 February 2012
17 Confidential
27 February 2012
18 AFMA
29 February 2012
19 Redfern Legal Centre
29 February 2012
20 Financial Ombudsman Service 
Attached FOS report
2 March 2012
21 Legal Aid NSW
6 March 2012
22 Consumer Action Law Centre (joint consumer submission)
7 March 2012
23 Consumer Credit Legal Centre NSW
7 March 2012
24 Australian Bankers' Association
8 March 2012
25 Genworth
8 March 2012
26 Australian Finance Conference
9 March 2012
27 Abacus Australian Mutuals
12 March 2012