Released 10 April 2025. Comments closed 14 May 2025.
This consultation paper sets out ASIC’s approach to publication, at a firm level, of:
- data about reportable situations reports submitted to ASIC, and
- data about internal dispute resolution submissions to ASIC.
In particular, this paper sets out our proposals regarding:
- how we will present and contextualise the data
- the scope of the data we will publish, and
- the data elements we propose to publish.
Download
- CP 383 Reportable situations and internal dispute resolution data publication (PDF 683 KB)
- Attachment to CP 383: Appendix B: Response tables (Word 183 KB)
Feedback on CP 383
Released 25 September 2025.
We received 17 confidential submissions and 30 non-confidential submissions. We have summarised key feedback on the proposed reportable situations and internal dispute resolution data dashboards and how this feedback has been reflected in dashboard design and content.
Summary of feedback to CP 383 and ASIC’s response (PDF 305 KB)
Related Links
Submissions
(non-confidential submissions)
- Australian Collectors & Debt Buyers Association (ACDBA) (PDF 401 KB)
- Australian Finance Industry Association (AFIA) (PDF 1.4 MB)
- Australian Financial Complaints Authority (AFCA) (PDF 219 KB)
- Australian Financial Markets Association (AFMA) (PDF 169 KB)
- Banking Code Compliance Committee (BCCC) (PDF 3.2 MB)
- Council of Australian Life Insurers (CALI) (PDF 2.3 MB)
- Craig Caulfield (PDF 78 KB)
- Customer Owned Banking Association (COBA) (PDF 100 KB)
- Financial Advice Association Australia (FAAA) (PDF 2.2 MB)
- Financial Services Council (FSC) (PDF 298 KB)
- Herbert Smith Freehills (HSF) (PDF 196 KB)
- Individual submission (PDF 24 KB)
- Insurtech Australia (PDF 272 KB)
- Joint Consumer Group (PDF 247 KB)
- Kit Legal (PDF 140 KB)
- Law Council of Australia (PDF 7.7 MB)
- Morgans Financial Limited (PDF 272 KB)
- Mortgage & Finance Association of Australia (MFAA) (PDF 8.3 MB)
- National Credit Providers Association (NCPA) (PDF 60 KB)
- National Insurance Brokers Association (NIBA) (PDF 4.4 MB)
- Pioneer Credit (PDF 1.2 MB)
- PPS Mutual (PDF 210 KB)
- Property Funds Association (PFA) (PDF 210 KB)
- Rayne Legal (PDF 5.6 MB)
- Stockbrokers and Investment Advisers Association (SIAA) (PDF 2.3 MB)
- Sunshine Loans (PDF 2 MB)
- Super Members Council (PDF 140 KB)
- The Association of Superannuation Funds of Australia (ASFA) (PDF 7.2 MB)
- The Joint-Licensees Group (PDF 236 KB)
- Viridian Advisory (PDF 2.8 MB)