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CL20 Notification of change of credit licence details

form – CL20

Purpose

Use Form CL20 to update credit licence details such as contact postal and email addresses, principal business or alternative address, business names and external dispute resolution scheme.

How to lodge this form

Lodge online

You can complete and lodge the form online in the relevant portal.

AFS licensee portal  Credit licensee portal

Lodge by post

Not applicable.

Fees

Applicable fees

  • CL20A - change of principal business address (electronic) - No fee.
  • CL20B - change of principal business address (paper) - {CL3}.
  • CL20C - change of contact details (electronic) - No fee.
  • CL20D - change of contact details (paper) - No fee.
  • CL20E - change of external dispute resolution scheme details (electronic) - No fee.
  • CL20F - change of external dispute resolution scheme details (paper) - {CL3}.
  • CL20G - change of business names (electronic) - No fee.
  • CL20H - change of business names (paper) - {CL3}.
  • CL20I - change of principal business address, alternative address provided (electronic) - No fee.
  • CL20J - change of principal business address, alternative address provided (paper) - {CL3}.

Late fees

  • {U91} for up to one month late.
  • {U92} for over one month late.

Lodging period

  • Change to alternative address included in register - Within 14 days.
  • Change of other details of a licensee - Within 10 business days.

Related information

Legislative references

Regulation 9 of the National Consumer Credit Protection Regulations 2010

Related forms

Further information

How to lodge forms: online, email, mail