Change your credit licence details or name

Key points:

You need to update the credit licensee register when your credit licence details change.
You also need to update your credit licence name if it changes.
If you are also a company or AFS licensee, you have to update your address on those registers.
You can make the changes online.

Changes you need to tell us about

Change to credit licence details

If your credit licence details change, you need to update them on the credit licence register. This includes:

principal business and alternative address
contact details
business names you trade under
Australian Financial Complaints Authority (AFCA) membership status.

If you are a company or an AFS licensee, you also need to update your principal or alternative address on the companies register and the AFS licensee register.

Change to credit licence name

The credit licence name is the name of the credit licensee. It is different to the business names you trade under. You need to update your licence name if it changes. You need to submit a different form to make this change.

If you are a company, you need to change your licence name by updating the companies register. ASIC will then update the credit licence name, and email you an updated copy of your credit licence. There are no other steps you have to complete.

Follow these steps to change the company name.

Change to authorisations or conditions

If you want to change the authorisations or conditions of your licence, you need to vary your credit licence.

When you need to tell us

You need to tell us about the change within a set time known as the lodging period. There are different lodging periods, depending on what you need to change.

Table: Lodging periods
Type of change	Lodging period
Contact details	No lodging period
Alternative address	14 days
Other details, including: principal business address business name AFCA membership licence name	10 business days

Late fees

If you do not tell us about a change within the lodging period, a late fee will apply:

{U91} for up to one month late.
{U92} for over one month late.

Steps to change your credit licence details

Change your licence details using the credit licensee and representative portal. You will need your licence number, username and password.

Before you start, you will need to sign up for online access to the credit licensee and representative portal if you haven’t already.

Check your details on the credit licensee register

Check if your details are up to date on the credit licensee register using the ASIC professional registers search.

If you are updating your address

If you are a company or an AFS licensee and your principal or alternative address has changed, you have to update the companies register and the AFS licensee register.

If you are a company

Update your company on the companies register. Do this before you update the credit licensee register.

Use this form to update the register:

Form 484 Change to company details (Form 484)

If you are an AFS licensee

Update your address on the AFS licensee register. Do this before or after you update the credit licensee register.

Submit this transaction to update the register on the ASIC Regulatory Portal or via Form FS20:

Form FS20 Notify change of details of an Australian financial services licence (Form FS20)

Change your details on the credit licensee register

Use this form to update your details on the credit licensee register:

Form CL20 Notification of change of credit licence details (Form CL20)

If your principal business address is your residential address, and you don’t want it to appear on the public register, you can add an alternative address.

Steps to change your credit licence name

Change your licence name using the credit licensee and representative portal. You will need your licence number, username and password.

If you are a company, follow these steps to change the company name instead.

Check your details on the register