Contact us - How to complain

This page will help you find out who to contact for information or assistance, and whether you should lodge a complaint or report your concerns to ASIC.

You can also watch our video on Tip-offs, information of concern, and reports of misconduct.

Or read the transcript.

Expand the category below that best suits the area of your complaint.

My complaint is about:

Competition and fair trading (e.g. prices, advertising, product safety)

Contact the Australian Competition and Consumer Commission (ACCC) for complaints about:

  • prices
  • competition
  • pyramid selling
  • consumer guarantees
  • product safety
  • franchises
  • advertising
  • debt collection in relation to non-financial services (i.e. phone and utility bills or bills for professional or trades services).

You can also contact consumer affairs in your state or territory.

ASIC decisions or officers

To complain about our decisions or our staff:

Complaints about ASIC decisions or officers

ASIC online services

If you are experiencing difficulties using our online services (including business names, searches, paying fees and other issues) you can report a service difficulty.

For all other general inquires and questions ask us a question online.

Search our registers

Use our online services

Find a form

Last updated: 18/03/2015 10:46