1300 300 630: within Australia; Client Contact Centre.
+ 61 3 5177 3988: outside Australia.
Or fax us at (03) 5177 3999.
The Client Contact Centre's (CCC) core hours are Monday to Friday 8:30 am to 5:00 pm (local time) in each state and territory. The CCC closes for business on national public holidays and has limited services available on public holidays for each state and territory.
Customers who call outside of our core hours can also use our automated menu system for information relevant to their inquiry.
Use the Translating and Interpreting Service
If you have difficulty speaking or understanding English, call the Translating and Interpreting Service on 131 450. They will interpret and translate your query, and then call us for you.
The Translating and Interpreting Service operates nationally and provides a 24 hour a day, 7 days a week service for over 100 languages.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at http://relayservice.gov.au or call the Helpdesk on 1800 555 660 (TTY 1800 555 630).
Each state and territory office hosts kiosk based services for lodging online and also provides a secure lodgement box for documents to be sent to the Traralgon Office for processing. Take-overs, prospectuses and other market sensitive documents will be processed locally where supported. These lodgements should be marked 'sensitive' to assist our staff in directing these to the appropriate area for processing.
Our offices are open Monday-Friday, except on public holidays and during ASIC's close down period between Christmas and New Year's day. Hours of business vary between states and territories.