We often have planned service interruptions to our online search and transaction services to allow us to implement system upgrades. This page will have any details of planned or unscheduled outages to our online services.
- Scheduled service interruption
- Calendar of scheduled service interruptions
- General system troubleshooting and issues
- Service availability statistics
There are no current service interruptions.
To help customers plan for any scheduled service interruptions, we publish the dates and details one month in advance. See our 'Scheduled service interruptions' page for more information.
If you're having technical problems when using our online services, it could be an issue with your browser or security settings. See our 'System accessibility and compatibility' page and our 'Transaction troubleshooting' for tips on how to overcome any issues.
Opening PDFs within the company portal
We've received reports of some customers having issues when trying to open PDF files within our company portal. We recommend trying the following:
- Save the PDF document on your computer and try opening from its saved location.
Use a different browser (Google Chrome, Mozilla Firefox, Internet Explorer).
Each month, we report on our online services and our overall performance in terms of availability.
For an update on our latest performance figures, see our 'Service availability statistics' page.