Service availability

We often have planned service interruptions to our online search and transaction services to allow us to implement system upgrades. This page will have any details of planned or unscheduled outages to our online services.

Scheduled service interruption
Calendar of scheduled service interruptions
General system troubleshooting and issues
Service availability statistics

Scheduled service interruptions

8.00pm Friday 11 December 2015 - 9.00pm Sunday 13 December 2015

Services affected:

ASIC Connect
ASIC Connect Search
Joint Business Registration through www.abr.gov.au
Machine to Machine (M2M) services

8.00am Sunday 13 December 2015 - 10.00am Sunday 13 December 2015

Services affected:

EDGE
Company officeholder portal
Registered agents portal
AFS licensees portal
Credit licensees portal
Auditor portal
Liquidator portal
Short selling online services
Datastream search

Calendar of scheduled service interruptions

To help customers plan for any scheduled service interruptions, we publish the dates and details one month in advance. See our 'Scheduled service interruptions' page for more information.

General system troubleshooting and issues

If you're having technical problems when using our online services, it could be an issue with your browser or security settings. See our 'System accessibility and compatibility' page and our 'Transaction troubleshooting' for tips on how to overcome any issues.

Opening PDFs within the company portal

We've received reports of some customers having issues when trying to open PDF files within our company portal. We recommend trying the following:

Save the PDF document on your computer and try opening from its saved location.

Use a different browser (Google Chrome, Mozilla Firefox, Internet Explorer).