How to complain

This page will help you find out who to contact for information or assistance, and whether you should lodge a complaint or report your concerns to ASIC.

Click on the category below that best suits the area or your complaint.

My complaint is about:

Supply of goods and services

Employment: wages and conditions

Competition and fair trading (e.g. prices, advertising, product safety)

Scams

Superannuation and insurance

Money I have borrowed (credit cards, loans, mortgages)

Money I have invested (financial services and advice)

Insolvency practitioners (liquidators, administrators and receivers)

Sharemarket misconduct (insider trading etc.)

Running of companies

ASIC receives reports about:

how company directors and officers manage their companies
incorrect or late release of company information to the market
raising money from the public
a company continuing to trade while unable to pay its debts
how company administrators, liquidators or auditors perform their duties
misleading or deceptive conduct to do with borrowing money
a takeover or company restructure
incorrect details on ASIC's register.

Where ASIC can help.

For disputes with a business that is not a registered company - for example, if you are owed money by a business that does not have an Australian Company Number (ACN) - contact consumer affairs in your state or territory.

Business names

ASIC decisions or officers

ASIC online services

ASIC's call centre

ASIC Website: Printed 05/21/2013

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